Digitas New York Study Finds Security is Key to Social Commerce Growth: 55% of Social Media Users Not "Comfortable" Giving Credit Card Information via Social Networks
(New York) Social media users’ attitudes towards security will be a critical component to driving the expected growth of social commerce, a market estimated to reach US$30 billion globally in the next five years (Booz & Co), according to key findings from a new survey commissioned by Digitas, the top global integrated brand agency, and conducted online by Harris Interactive. Almost half (45%) of social media users would be at least somewhat comfortable giving their credit card information to a known brand through a secure payment process on a social media site like Twitter or Facebook.